At Highfield dental we are constantly evolving to provide our patients with the best possible service we can offer. So we have made a few changes over the last few months to make your experience here the best we can.
Firstly we have introduced online booking for dental appointments, this can be done through our website, or if we send your dental reminder, this will give you a unique link for you to book in at a time that suits you, along with a gentle email reminder of your appointment a few days before with a dedicated patient portal link to complete your medical history’s and forms all in the comfort of your own home.
As you come in to the practice for your appointments, you will notice that one of our changes is our reception desk has relocated, we have now made way for a brand new surgery on the ground floor for Mr Patel, along with a ramp from the road to provide an easier access into the practice.
You will also see a few new happy faces around the practice and on reception, as sadly one of our long term staff members has now retired and they are now currently enjoying a well deserved rest.
This comes as a great loss to the practice and I am sure to our patients as well, but don’t worry we’ve got this covered, we are currently training our new reception team to continue to give you the best possible service you have always been accustomed to.
We are so lucky to have such lovely patients, and we are so appreciative of the kindness, support and patience from you all during our changes.
By Clare N.